Executive Sales Manager (SaaS)

Netlink Software Group America is seeking an Executive Sales Manager focused on Healthcare Software to drive revenue growth through strategic sales of complex technology solutions, including SaaS and enterprise platforms. The role emphasizes behavioral health, public health systems, and value-based care environments, and covers the full sales lifecycle from prospecting through contract negotiations and renewals. This position is based in Michigan and is onsite.

Responsibilities

• Lead, develop, and manage sales efforts for healthcare software and SaaS solutions to hospitals, health systems, physician groups, and related healthcare organizations.
• Develop and execute strategic sales initiatives to secure new business and expand recurring SaaS revenue within government, public sector, and behavioral health markets.
• Oversee complex, multi-stakeholder sales cycles involving state agencies, community mental health organizations, and health systems.
• Translate intricate healthcare challenges into structured solution conversations.
• Monitor and drive the sales pipeline, forecasting, and quota attainment to maximize revenue growth and long-term customer viability.
• Lead pricing strategy discussions, deliver software demonstrations, prepare proposals, respond to RFPs, and support contract negotiations.
• Analyze market trends, competitive activity, and industry developments to refine sales strategies and positioning.
• Act as a subject matter expert in healthcare IT, including ERM/EHR platforms like Epic, CHI systems, and behavioral technology solutions, identifying operational and IT challenges.
• Demonstrate thorough knowledge of EMR/EHR interoperability standards and data exchange requirements.
• Apply expertise in healthcare reimbursement models, payer structures, and benefits administration frameworks that influence system selection and implementation.
• Interpret healthcare regulations and compliance requirements at federal and state levels affecting technology procurement and use.
• Develop strategic relationships with government agencies, Medicaid/Medicare programs, behavioral health networks, and US and community-based provider ecosystems.
• Navigate public-sector procurement processes, compliance standards, and funding models specific to behavioral health and government healthcare systems.
• Identify opportunities across behavioral health organizations, community mental health networks, IDNs, ACOs, and payer-driven environments.
• Build long-term strategic relationships with healthcare executives, including CEOs, CMOs, CIOs, CFOs, and Clinical Directors.
• Align software solutions with regulatory mandates, reporting requirements, and outcomes-based care initiatives.
• Collaborate with Marketing, Product Implementation, and Customer Success teams to ensure solutions align with client requirements.
• Support onboarding and adoption efforts to promote ongoing customer satisfaction and recurring revenue growth.
• Monitor project progress, proactively address implementation challenges, and drive timely, effective resolution.
• Ensure all sales activities adhere to HIPAA, HiTech Act, CMS guidelines, and applicable state and federal healthcare regulations.
• Maintain awareness of evolving healthcare policies, reimbursement reform, value-based care initiatives, and behavioral health funding structures.
• Monitor industry trends and the competitive landscape to inform positioning and growth strategy.
• Represent the organization at US healthcare conferences, industry events, and professional forums.
• Participate in thought leadership efforts through webinars and executive roundtable discussions.

Requirements

• 10-15 years of progressive B2B technology sales experience.
• 5-10 years in a senior or leadership-facing role with customer-facing or customer success responsibilities.
• Demonstrated history of exceeding annual revenue quotas, managing a $5M+ annual portfolio.
• Experience managing the full sales lifecycle from prospecting through contract negotiations and renewals.
• Proven success selling complex IT solutions such as SaaS platforms, cloud infrastructure, and enterprise software (CRM, ERP, EHR/EMR).
• Ability to articulate technical concepts to both executive and non-technical stakeholders.
• Technical knowledge of application characteristics and understanding of data center infrastructure.
• Strong communication skills and professional demeanor.
• Deep understanding of US healthcare reimbursement models, Medicaid/Medicare, and state-funded behavioral health systems, plus value-based frameworks and regulatory standards (HIPAA, CMS).
• Prior exposure to behavioral healthcare or public health environments is highly preferred.
• Proven ability to close mid-to-large enterprise deals.
• Sense of urgency, initiative, responsiveness, and meticulous attention to detail; maintain confidentiality; collaborative spirit.
• Solid interpersonal, analytical, and problem-solving abilities; capable of working independently and as part of a team.

Technologies

• Epic

Application Questions

• Do you have direct sales experience selling IT healthcare software solutions to healthcare providers, government healthcare, or behavioral health organizations? Please describe.
• What annual recurring revenue ARR quota have you carried in a healthcare SaaS sales role?
• Have you led complex healthcare software sales cycles involving hospital systems, payer organizations, or government agencies? Please explain.

Work Location

On the road