Sales Jobs in South Holland, IL

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1d ago

Automotive Business Development Associate (BDC) Sales

94 Nissan of South Holland South Holland, IL

South Holland, IL

1d ago

$45k - $66k/yr Full time BDC CRM Lead Conversion

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Job Description

Overview

The Automotive BDC Sales advisor will implement structured improvements to existing BDC workflows, coach the team on phone, text, and chat interactions, and develop scripts and cadences for both Sales and Service. The role emphasizes a text-first approach and leverages VinSolutions and Edmunds Car Code to create repeatable processes and meaningful accountability.

Responsibilities

Assess current BDC workflows and establish a clear, actionable improvement plan
Train and coach BDC representatives on phone, texting (priority), and chat (priority)
Develop and update scripts, templates, and follow-up cadences for Sales and Service
Increase speed-to-lead and contact rates across calls, texts, and chat
Drive KPIs such as appointment set percentage, show percentage, and sales conversion (Sales)
Implement accountability through KPI scorecards, audits, coaching sessions, and reporting
Maintain CRM hygiene with accurate statuses, completed tasks, notes, outcomes, and consistent follow-up
Collaborate with managers to sustain standards after training concludes

Requirements

Auto dealership experience in a BDC/CRM environment is required
Proven BDC experience (Sales, Service, or both) with measurable results
Strong coaching abilities and a process-building mindset
VinSolutions experience is required
Car Code / chat engagement experience required
Texting-first approach with templates, tone, speed, and follow-through
Excel proficiency for tracking, KPI reporting, and basic formulas
Excellent communication, organization, and follow-through
Some weeks may require 40+ hours based on workload

Technologies

VinSolutions
Edmunds Car Code

Benefits

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Paid time off

Job Details

Job Type: Full-time
Pay: USD 45,000.00 - 65,913.66 per year
Work Location: South Holland, IL (onsite) — In person

Preferred

Experience improving both Sales BDC performance within the same store
Spanish language skills are a plus

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