Sales Manager

What we offer at Concord Hospitality Enterprises includes a competitive wage and a comprehensive benefits package crafted to support health, retirement, and professional growth. You’ll have medical, dental and vision coverage, life insurance and short/long-term disability options, a 401(k) with company match, tuition assistance, and discounted room rates at Concord-managed hotels. We invest in training, development, and clear career advancement opportunities. This onsite Sales Manager role in Hasbrouck Heights, NJ focuses on growing hotel business through direct sales, marketing, telemarketing, direct mail, and property tours for guest rooms and event space, all while leading with Concord Leadership values to achieve revenue goals.

Responsibilities

• Foster new and existing business through proactive and reactive sales efforts.
• Deliver excellent customer service with timely responses to calls and bookings.
• Plan and organize sales strategies while maintaining keen pricing awareness for departmental efficiency.
• Provide thorough follow-through on details for clients and internal hotel departments.
• Represent the hotel professionally at industry events.
• Collaborate with third-party booking sites, Concord revenue management, and city convention centers to maximize key city-wide events.
• Meet and exceed monthly revenue and sales call goals.
• Document all sales activities in Delphi or similar sales systems for tracking and historical reference.
• Act as a team player to support the overall operation and success of the hotel.

Requirements

• Proven experience in hospitality sales, preferably in hotel sales.
• Strong communication, organizational, and negotiation skills.
• Familiarity with CRM and sales tracking systems (e.g., Delphi).
• Ability to work collaboratively with internal teams and external partners.
• Results-driven with a demonstrated ability to meet or exceed sales goals.

Technologies

• Delphi

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities
• This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility

Why Join Concord?

• At Concord Hospitality, we invest in our associates through training and development at all levels.
• Our “Associate First” culture supports growth, balance, and diversity.
• Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer: “We Are Concord!”
• We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.