Sales Jobs in Kirkland, WA

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1mo ago

Automotive Sales Consultant / Business Development Consultant

Toyota of Kirkland Kirkland, WA

Kirkland, WA

1mo ago

$42k - $216k/yr Full time Automotive Automotive Sales Business Development

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Job Description

Automotive Sales Consultant / Business Development Consultant at Toyota of Kirkland in Kirkland, WA (onsite), with a salary range of $42,000 to $216,000 per year.

Responsibilities

Arrive on time for work and scheduled appointments
Maintain a neat, professional appearance at all times since first impressions matter
Update and manage the assigned CRM daily
Log at least three new prospects and ten phone calls per day in the CRM
Proactively promote prospects through the service department, cold calls, referrals, and other channels when customers are not walking in
Be prepared at shift start to review prior day results and set current day goals
Obtain payoff information for all auto transactions
Maintain a positive, honest, hard-working attitude with team spirit and a commitment to doing right by the customer
Follow all sales department procedures for demonstrations and price negotiation
Answer the sales department phone promptly and with a clear greeting including the dealership name
Ensure important messages are delivered to the correct people as soon as possible
Establish rapport with customers and capture their name and contact number during discussions of new or used car purchases
Attend required training in the conference room at shift start (8:30 AM or 1:00 PM)
Demonstrate knowledge of Washington state requirements for legal documentation of all deliveries, including out-of-state deliveries
Avoid qualifying customers based on first impressions alone
Greet every customer warmly and make them feel valued, creating a positive experience
Record and share any promises made to customers with management
A complete sale earns commissions and includes swift, accurate, neat paperwork, full payment collection, vehicle licensing, and delivery
Commission splits are determined by the sales staff (50/50 option)
Work as a collaborative team, with fair handling of sales and professional conduct
Commissions on future orders apply when cars are delivered if the consultant remains employed; if quit or terminated before delivery, those sales belong to the company
Oversee the delivery process from cleanup and servicing to proper documentation and a test drive before licensing and delivery
Maintain a clean showroom and new car display area, with inventory organized by model and color for customer appeal
Notify management of any inventory flaws in demonstrators or in-stock vehicles
Follow up with customers by mail and phone within two days of delivery
Work an open floor schedule to handle both phone and walk-in traffic
Install license plates for customers enthusiastically to foster a welcoming experience
Open new and used cars on the lot each morning and arrange the lot as needed
Ensure the lot is secured every evening before leaving
Track prospects and the customer base using the week-at-a-glance system; this data is company property and must be returned upon termination, with a potential $10,000 fine for noncompliance
Perform other duties as assigned by management
Maintain regular attendance and conduct oneself in a cooperative, positive, and professional manner
Treat customers and the public with courtesy and non-discrimination, upholding company policies

Requirements

Driver's License (Required)

Benefits

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Job Details

Job Type: Full-time
Pay: $42,000.00 - $216,000.00 per year
Location: Kirkland, WA (onsite)
License/Certification: Driver's License (Required)

Technologies

phone
computer
adding machine
copier
calculator
stapler
fax machine
pencils/pens
letter opener
scissors
rulers

Equipment / Tools Typically Used

phone
computer
adding machine
copier
calculator
stapler
fax machine
pencils/pens
letter opener
scissors
rulers

Physical Demands

Long periods (80-90%) of standing and walking on showroom floors and dealership lots, including interior and exterior areas
Ability to walk extensively on concrete
Occasional sitting, stooping, kneeling, and crouching
Lifting up to 20 lbs and carrying up to 10 lbs on a frequent basis
Frequent pushing and pulling, twisting and turning of the trunk, reaching and handling of objects
Occasional climbing, balancing, and crawling

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